Terms and Conditions

• Bookings and payments run through Momence, our booking platform. Cards are processed by Stripe. The price, terms and details shown at checkout are the ones that apply to your purchase.
• Prices and offers can change. We try to keep the website accurate, but if the website and checkout ever disagree, checkout wins. Offers and promo codes have their own conditions, can end at any time and have no cash value.
• Your waiver comes first. Everyone, including guests, signs our waiver in Momence before their first visit.
• You must be 18 or older to book. Anyone under 18 needs a parent or guardian to book for them, sign their waiver and stay with them.

• Change or cancel a booking at least 2 hours before it starts at no charge. Use the link in your confirmation email, your Momence account, or call or text us.
• Inside 2 hours, members pay a $15 late-cancel fee and a $29 no-show fee, and pack holders lose the session or can pay $15 to keep it. Other late changes and no-shows may count as a used session, as shown in Momence. Each suite is private, so a late cancellation usually means it sits empty.
• Please arrive on time and leave the suite by your end time, so the next guest gets their full session.

• Memberships renew monthly on your billing date until you cancel. Most have a minimum term, for example 2 months (one renewal) on Unlimited and its first-month offers. The minimum for your plan is shown at checkout.
• Cancelling: after your minimum, give 30 days' written notice by text or by email to wellness@consciousbodyrecovery.com. If a billing date falls within those 30 days, that is your last charge. Once A Week asks for 30 days' notice the same way.
• Pausing: you can pause a membership for 2 to 12 weeks. Ask by text or email at least a day before your next billing date, or that billing still goes through before the pause starts.
• Packs are valid for 12 months from purchase unless checkout says otherwise.
• Gift cards don't expire, have no cash value and can't be resold.
• Refunds: sessions, packs and memberships are generally non-refundable. If something serious comes up, such as an injury or a move, contact us and we'll do what we fairly can.

• This is wellness, not medical care. Nothing on our website or from our team is medical advice, diagnosis or treatment.
• Check with your doctor first if you are pregnant, have a heart condition, high or low blood pressure, or any other medical condition, or take medication that affects how your body handles heat or cold.
• Use the suite safely: follow the rules posted in your suite, stay hydrated, get out if you feel unwell, and never use the sauna or cold plunge after alcohol or drugs.
• Your waiver sets out the risks of heat and cold exposure and what you agree to. Please read it before your first visit.

• Information only: our articles and guides explain how sauna and cold plunge are used and what research has found. They aren't medical advice, and results vary from person to person.
• Our content: the website's text, photos, videos, logos and design belong to CBR or the people who licensed them to us. You may share links and quote small parts with credit, but please don't copy or reuse our content without permission.
• Please don't: misuse the website, try to break or overload it, scrape it in bulk, or use it for anything unlawful.
• Other websites: we link to Momence, Google Maps, research papers and other sites we don't control. Their own terms and privacy policies apply there.

When you book or buy, we email and text you about your bookings and purchases. We send marketing emails and texts only as described in our Privacy Policy, and you can stop them at any time: use the unsubscribe link in any email or reply STOP to any text.

We work hard to keep the website accurate and working, but we provide it "as is" and can't promise it will always be available or error-free. As far as the law allows, CBR isn't liable for indirect or consequential losses from using the website, and our total liability for any claim about the website is limited to $100. Your rights and responsibilities in the studio are covered by your signed waiver. Nothing in these terms limits rights you have under law that can't be limited.

If something goes wrong, contact us first at wellness@consciousbodyrecovery.com. Most problems are sorted out quickly that way. These terms are governed by California law. Any dispute that can't be resolved informally goes to the state or federal courts in San Diego County, California, except that either of us may use small claims court.

We may update these terms. When we do, we'll change the date at the top. The terms in place when you made a purchase apply to that purchase.

Conscious Body Recovery
4030 Sports Arena Blvd, Suite B
San Diego, CA 92110
wellness@consciousbodyrecovery.com
(858) 305-2226